CatchON TV is a streaming service offering access to more than 20,000 live TV channels together with a large selection of movies and series in HD, Full HD and 4K quality where available.
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CatchON TV FAQs
Find answers to common questions about CatchON TV, subscriptions, supported devices, payments, streaming and account access.
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Frequently Asked Questions & Answers
Have a question about CatchON TV? Browse the answers below or contact our support team if you need additional help.
The CatchON TV App provides a convenient way to access live channels, movies and series on compatible streaming devices. Subscribers can sign in using the account credentials provided after activation.
On a Fire TV device, enable installation from unknown sources for the Downloader application. Then open Downloader and enter the CatchON TV app download URL or Downloader code provided in our installation instructions.
CatchON TV works with many popular streaming devices and IPTV players, including Amazon Fire TV devices, Android TV and TV boxes, Android phones and tablets, Samsung and LG Smart TVs, Apple devices, computers, MAG devices and Enigma2 receivers using compatible applications.
Available payment methods are displayed during checkout. Choose your preferred available option and follow the payment instructions to complete your order.
We currently do not offer a free trial. If you would like to try the service before committing to a longer plan, you can choose one of our shorter subscription packages.
CatchON TV can be accessed in many countries with a compatible device and a stable internet connection. Channel availability can vary depending on the package and region.
Yes. CatchON TV offers packages with different numbers of device connections. The number of simultaneous streams you can use depends on the subscription package you purchase.
EPG and Catch-Up functionality can be accessed through compatible applications and supported channels. Open the TV guide within your player to view schedules and available Catch-Up programming.
Refund eligibility is subject to our refund policy. If you experience a technical problem, please contact support first so our team can attempt to resolve the issue.
If you experience buffering or playback problems, first restart your device and internet router, confirm that your internet connection is stable, close unused apps and test a different channel. You can also try another compatible IPTV player before contacting support.
You can contact the CatchON TV support team through the contact options available on our website. Support is available to assist with account, setup and technical questions.
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Our support team is available to help with subscriptions, account setup and technical questions.