{"id":336,"date":"2024-10-31T18:34:46","date_gmt":"2024-10-31T18:34:46","guid":{"rendered":"https:\/\/catchontv.io\/?page_id=336"},"modified":"2026-03-01T22:49:00","modified_gmt":"2026-03-01T22:49:00","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/catchontv.io\/en\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<p>At CatchOnTV.io, we want you to be satisfied with our service. If for any reason you are not fully satisfied, we offer a 3-day refund guarantee on your initial subscription purchase.<\/p>\n<h3>1. Eligibility for Refund<\/h3>\n<ul>\n<li><strong>3-Day Window<\/strong>: Refund requests must be submitted within 3 days of your initial purchase. After 3 days, refunds are no longer available.<\/li>\n<li><strong>First-Time Purchases Only<\/strong>: The 3-day refund guarantee applies to new customers and first-time subscription purchases. Renewals and repeat purchases are non-refundable.<\/li>\n<\/ul>\n<h3>2. How to Request a Refund<\/h3>\n<p>To request a refund within the 3-day guarantee period, please contact our support team at <strong>contact<a rel=\"noopener\">@catchontv.io<\/a><\/strong> with the following details:<\/p>\n<ul>\n<li>Your name<\/li>\n<li>Email associated with your account<\/li>\n<li>Transaction ID or payment confirmation<\/li>\n<\/ul>\n<h3>3. Processing of Refunds<\/h3>\n<ul>\n<li><strong>Processing Time<\/strong>: Refunds are typically processed within 5\u20137 business days after approval. You will receive an email notification once your refund has been processed.<\/li>\n<li><strong>Payment Method<\/strong>: Refunds will be issued back to the original payment method used during the purchase.<\/li>\n<\/ul>\n<h3>4. Non-Refundable Items<\/h3>\n<p>Certain purchases are non-refundable, including:<\/p>\n<ul>\n<li>Renewal payments<\/li>\n<li>Promotional offers and discounted plans<\/li>\n<li>Account upgrades or add-ons purchased after the initial subscription<\/li>\n<\/ul>\n<h3>5. Changes to Our Refund Policy<\/h3>\n<p>CatchOnTV.io reserves the right to modify or update this refund policy at any time. Any changes to this policy will be posted on this page, and the &#8220;Last updated&#8221; date will be revised accordingly.<\/p>\n<p><strong>Contact Us<\/strong><\/p>\n<p>If you have any questions about our refund policy, please reach out to us at <strong>contact<a rel=\"noopener\">@catchontv.io<\/a>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At CatchOnTV.io, we want you to be satisfied with our service. If for any reason you are not fully satisfied, we offer a 3-day refund guarantee on your initial subscription purchase. 1. Eligibility for Refund 3-Day Window: Refund requests must be submitted within 3 days of your initial purchase. After 3 days, refunds are no [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-336","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/catchontv.io\/en\/wp-json\/wp\/v2\/pages\/336","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/catchontv.io\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/catchontv.io\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/catchontv.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/catchontv.io\/en\/wp-json\/wp\/v2\/comments?post=336"}],"version-history":[{"count":2,"href":"https:\/\/catchontv.io\/en\/wp-json\/wp\/v2\/pages\/336\/revisions"}],"predecessor-version":[{"id":348,"href":"https:\/\/catchontv.io\/en\/wp-json\/wp\/v2\/pages\/336\/revisions\/348"}],"wp:attachment":[{"href":"https:\/\/catchontv.io\/en\/wp-json\/wp\/v2\/media?parent=336"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}